Comptroller audit finds nycha wasted millions on roof repairs putting residents health at risk image credit.
Nycha roof repairs.
The comptroller s audit and recommendations are consistent with what the.
Nycha spent approximately 452 million over 10.
Public housing residents can call the customer contact center at 718 707 7771 to report emergencies and schedule routine maintenance repairs in their apartments and developments.
However failure to keep up with these maintenance checks voids the warranty with any subsequent roof repairs and their cost falling onto nycha.
Nycha wasted 3 7 million by replacing eight roofs while they were under warranty.
Nycha is currently under a court order to clear out mold from apartments but has struggled to complete the repairs due to leak prone roofs and aging pipes.
Trained representatives are on standby 24 hours a day 7 days a week to handle emergencies and to schedule routine maintenance repairs for monday through friday 6am.